Quick & Easy Steps to Update Arlo Firmware

Download the latest Arlo Firmware Update and make the most of your device.

Why should you update your ARLO camera’s Firmware?

Arlo security camera is among the most reliable security and surveillance devices available. The complete range comes equipped with extraordinary features which are easy to use and make your experience with the device seamless. To ensure that it remains so, you will need to make regular updates to the firmware version.
One of the best features of these cameras is the ability to auto-update themselves. Though you can always do it manually, the auto-update feature brings respite from following a tedious manual process. Nonetheless, enabling firmware updates, one way or the other will help you ensure seamless connectivity at all times.
Not to mention, the performance enhancements, feature upgrades, bug fixes and a host of other benefits that come with updating the firmware, are just another reason to keep the Arlo camera firmware updated at all times.

If you are looking for ways to update Arlo firmware, this page will walk you through the steps for the same. You’ll also find information on resolving issues related to the firmware update process.

Arlo camera Firmware Update (Automatic Process)

Arlo firmware update usually happens on its own, provided your camera is connected to the Arlo base station. Also, if the device is powered on and the battery is holding at least 15% charge, it will auto-update itself automatically. These updates for your Arlo device usually take place between 3 a.m. and 5 a.m. to reduce camera downtime. Minor device and software updates occur once every three months and the major ones, annually.

You cannot view your camera live when a firmware update is taking place. However, the motion and sound detection will still work and the Arlo camera will still record. The LED on the front panel of the Arlo will blink amber and blue alternately, when the firmware is updating. After your device is done updating, it will sync to the base station, and the LED will start flickering in blue.

Arlo Camera Firmware Refuses to Update

Very rarely, the Arlo camera refuses to update Arlo firmware. This happens when the Arlo camera is turned OFF or the battery level is below 15%. When this happens, you can either recharge or replace the battery. Furthermore, you can ensure that the camera is working when the firmware update is happening. After the update is over, re-sync your Arlo camera and base station. This will complete the automatic Arlo firmware update process and your device will function even better.

Facing issues during the update process? Know what’s wrong and what to do about it.

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How to Update Arlo Firmware? (Manual Process)

Under certain circumstances, you will need to perform the Arlo camera firmware update process manually. Situations like when it refuses to update automatically, or the automatic updates function has not been enabled may ask you to shift to the manual update process. Now, since there are several Arlo camera models available in the market, the manual update process would vary for each. Below is some detailed information on the steps you can follow to update the firmware version of different camera models.

Steps for Arlo Ultra, Arlo Pro 3, Pro 2:

To start with, open a web browser and in the address bar type 'my.arlo.com' and press Enter. You will be redirected to the Arlo camera login page. Type in the default access credentials and click on the Sign In button. Alternatively, you can also use the Arlo smartphone app to access the login page and then navigate to the setup wizard.
Once logged in, click/tap on the ‘Main Settings’ button and head to the ‘My Devices’ section.
You'll now see a list of all the Arlo camera models available on the screen. Select the Arlo camera model that belongs to your device.
Once selected, tap/click on the ‘Device Info’ button and go to ‘Firmware’ and then select ‘Update’.
The Arlo camera firmware update process will now begin and the status for the same will be visible on the screen. Wait for the update process to complete entirely. Your Arlo camera might restart a few times until the process is complete. Make sure you do not turn off or unplug it from the power source. Doing so, will negatively affect the device software and you'll need to follow the firmware overhaul process, which can be time-consuming.
After that repeat the process for other cameras. Once the update process is complete, you can restart your camera once and begin using it as usual.

Firmware update on ARLO Q, Q PLUS, OR ARLO GO:

Firstly, access the Arlo Log in page using the default 'my.arlo.com' web address or launch the Arlo smartphone app. Login using the default access credentials.
Now, click/tap on the ‘Settings’ menu and head to the ‘My devices’ option.
Click/tap on the name of the Arlo camera that you want to update first from the list that appears on the screen.
From the next window, tap on the ‘Device Info’ button and then select 'Firmware Update’ from the menu.
Now, wait till the firmware update process is complete.
You will notice amber and blue lights on the Arlo camera LED while the firmware is updating.
Once the update is done, you can restart your camera device. Make sure not to remove the battery or disconnect the camera while the firmware is updating or it may result in issues with the camera software.

Steps for updating SmartHub or base station:

Apart from the camera module, you will need to download the firmware updates for your Arlo base station as well. This is important since most of the tasks are facilitated through the same. Here are some steps you can follow to update the firmware on your Arlo base station:

Launch the Arlo smartphone app or go to the my.arlo.com web address to access the setup wizard. Login using the Arlo access credentials.
Next, tap and go to the main ‘Settings’ menu and look for the ‘My devices' option. Once there, tap on it and a list of the SmartHub or Arlo Base Station will appear on the screen.
Select the name of your Arlo Base Station or camera model from this list.
Then, click on the Arlo firmware update option and wait for the process to get started.
You will now notice a blinking green light on the Arlo Base Station while the firmware update is in process. Once the process is complete, this green light will shift to solid amber.
Your Arlo Base Station will now reboot and the power light will turn amber.

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If you are not tech-friendly and are looking for help on how to update Arlo firmware or Arlo login/my account, you can ask for help on the same from the team at our end. You can always reach us via the chat option or by dialing our toll-free number.