As the world moves towards smart home technology, Arlo has emerged as a leader in providing top-notch security solutions. Arlo Chime 2 is a versatile accessory that enhances the functionality of Arlo Video Doorbell, allowing you to receive instant alerts and hear chime sounds whenever someone presses the doorbell. In this comprehensive guide, we will walk you through the process of Arlo Chime 2 setup, along with troubleshooting common issues related to connectivity.
Arlo Chime 2 Setup
Setting up your Arlo Chime 2 is a simple and straightforward process. Here are the step-by-step instructions to get you started:
1: Unbox and Power Up
Once you unbox your Arlo Chime 2, plug it into an electrical outlet using the included power adapter. Make sure the outlet is in close proximity to your Arlo Video Doorbell for optimal connectivity.
2: Download Arlo App and Sign In
Download the Arlo Secure app on your mobile device from the App Store or Google Play Store. If you already have an Arlo account, sign in; otherwise, create a new account.
3: Add Chime 2 to Your Arlo Account
- In the Arlo Secure app, tap on the “+” icon in the Devices section to add a new device.
- Select the “Doorbell and Chimes” option.
- Select “Chimes” from the list of available devices, and follow the on-screen instructions to connect the Chime 2 to your Arlo account.
- Ensure that your Arlo Video Doorbell and Arlo Chime 2 are on the same Wi-Fi network for seamless communication.
To connect your Arlo Chime to your Arlo Video Doorbell, you can follow these steps:
- Launch the Arlo Secure app on your smartphone.
- Tap on the “Devices” button and select your doorbell that you wish to connect.
- Select the Settings icon and tap on the “Add Chime” button under the Paired Devices section.
- Select the Chime and tap on the “Save” button.
4: Customise Chime Settings
Once the Arlo Chime 2 is added to your Arlo account, you can customise its settings according to your preferences. You can select from a variety of chime sounds, adjust volume levels, and even enable a silent mode for notifications during specific times.
Troubleshooting Arlo Chime 2 Setup Issues
Despite being a user-friendly device, you may encounter some issues during the Arlo Chime 2 setup or while using it. Here are some common troubleshooting steps to resolve these issues:
No Sound from Chime
If you do not hear any chime sounds from your Arlo Chime 2, ensure that the volume is not set to the lowest level in the Arlo app. Additionally, check if the Chime 2 is properly connected to your Arlo Video Doorbell and your mobile device is not on silent mode.
Arlo Chime 2 Not Connecting
If your Arlo Chime 2 won’t connect to your Arlo Video Doorbell or the Arlo app, try the following:
- Check the Wi-Fi signal strength in the location where you have installed the Chime 2. If the signal is weak, consider relocating the device closer to your Wi-Fi router or using a Wi-Fi extender.
- Make sure that your Arlo Chime 2 and Arlo Video Doorbell are connected to the same Wi-Fi network.
- Restart your Arlo Chime 2, Arlo Video Doorbell, and mobile device to reset the connection.
- Update your Arlo app to the latest version to ensure compatibility with Arlo Chime 2.
Chime Sounds Too Low or Too Loud
If the volume of your Arlo Chime 2 is not satisfactory, you can adjust it in the Arlo app. Simply go to the settings of your Arlo Chime 2 and use the volume slider to set the desired level.
Silent Mode Not Working
If you have enabled the silent mode on your Arlo Chime 2 but still receive chime sounds, check if you have properly configured the silent mode settings. Make sure that you have set the correct time frame for silent mode and that it is not overlapping with other settings or rules in your Arlo app.
Firmware Update
Ensure that your Arlo Chime 2 has the latest firmware installed. Regular firmware updates can fix bugs and improve performance, so check for updates in the Arlo app and follow the instructions to update your Chime 2 if needed.
Resetting Arlo Chime 2
If you are still facing issues like Arlo Chime 2 not connecting, you can try resetting it to factory settings. To do this, press and hold the reset button on the back of the Chime 2 for about 10 seconds until the LED light on the front blinks amber. Then, set it up again following the Arlo Chime 2 setup steps mentioned earlier.
Final Thoughts
Arlo Chime 2 is a valuable addition to your Arlo Video Doorbell setup, allowing you to receive audio notifications when someone rings your doorbell. By following the simple steps mentioned in this comprehensive guide, you can easily set up your Arlo Chime 2 and customise its settings to suit your preferences. In case you encounter any issues, the troubleshooting tips provided can help you resolve common connectivity and setup problems. Enjoy the enhanced functionality and convenience that Arlo Chime 2 brings to your smart home security system.