CVR Recording Error on Arlo Cameras

How to Resolve “CVR Recording Error” on Arlo Cameras?: A Comprehensive Guide

Arlo cameras are renowned for their reliability and advanced features, but like any technology, they can encounter occasional issues. One such challenge that Arlo users may face is the “CVR Recording Error.” 

Continuous Video Recording (CVR) is a valuable feature that enhances surveillance capabilities, and encountering an error in its functionality can be frustrating. However, there are several steps you can take to troubleshoot and resolve this issue. This blog will delve deeper into the corrective measures you can follow to avoid issues related to the CVR Recording Error.

Understanding the CVR Recording Error

Before delving into the solutions, it’s essential to understand what the CVR Recording Error signifies. This error typically indicates a disruption in the Continuous Video Recording service, preventing the camera from consistently capturing and saving footage. It may manifest as failed recordings, gaps in footage, or an inability to access recorded videos.

Step-by-Step Guide to Resolve CVR Recording Error

There are several ways you can resolve issues pertaining to the CVR recording. Here are some of them:

1. Check Internet Connectivity

The first and foremost step is to ensure a stable and reliable internet connection. CVR relies on a consistent internet connection to upload and store video footage. Check your router, modem, and network settings to ensure there are no issues affecting connectivity.

2. Verify Arlo Subscription Status

CVR functionality is often tied to subscription plans. Ensure that your Arlo subscription is active and that there are no billing issues. Log in to your Arlo account and check your subscription details to confirm its status.

3. Reboot Arlo Base Station and Cameras

Power cycle your Arlo base station and cameras. Turn them off, wait for a few seconds, and then power them back on. This simple step can often resolve connectivity issues and restore normal operation.

4. Update Firmware and Software

Ensure that both your Arlo cameras and base station have the latest firmware updates. Outdated software can lead to compatibility issues and impact the proper functioning of CVR.

5. Adjust Camera Position and Range

Consider the physical placement of your Arlo cameras. Ensure they are within the recommended range of the base station and are not obstructed by walls or large objects. Adjust the camera angles to optimize the field of view.

6. Check Storage Capacity

Insufficient storage space on your Arlo base station or cloud storage can result in CVR errors. Review your storage capacity and delete unnecessary recordings or consider upgrading your storage plan if needed.

7. Contact Arlo Support

If the issue persists after trying the above steps, it’s advisable to reach out to Arlo customer support. They can provide personalized assistance, troubleshoot specific issues, and guide you through advanced solutions.

How to Perform a Factory Reset on your Arlo Camera?

As a last resort, you may consider performing a factory reset on your Arlo system. Performing a factory reset will erase all settings and configurations associated with the Arlo camera. This action should be taken as a last resort and only if recommended by Arlo support. Here are some steps you can follow:

  • Open the Arlo app on your mobile device or access the Arlo web portal on your computer. Ensure that you are logged in with the account associated with your Arlo cameras.
  • From the app or web portal, navigate to the camera that you wish to reset. Click on the camera’s thumbnail or go to the camera settings section.
  • On the Arlo camera, find the reset button. The location of this button may vary depending on the camera model. It is often a small, recessed button that requires a paperclip or a similar tool to press.
  • Use a paperclip or a similar tool to press and hold the reset button. Hold the button down for at least 10-15 seconds. You may see the LED indicator on the camera flash during this process.
  • Release the reset button and wait for the Arlo camera to reboot. This process may take a few minutes as the camera resets to its factory defaults.

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The Final Word

Resolving the “CVR Recording Error” on Arlo cameras involves a systematic approach, addressing both hardware and software aspects. By following these detailed steps, you can troubleshoot the issue effectively and restore the continuous video recording functionality of your Arlo cameras. If uncertainties persist, don’t hesitate to seek assistance from Arlo’s dedicated support team, to ensure a seamless and secure surveillance experience.