Surveillance devices like Arlo cameras are only useful as long as they are maintained. If they malfunction due to reasons beyond your control, you might find trouble using them. Now, you might follow steps to resolve issues, but sometimes, following these basic steps is not enough. If you are in a similar situation, learning how to reset Arlo camera will prove of help to you. This blog will discuss easy steps to reset your Arlo camera to factory default settings.
What happens when you reset Arlo camera?
When you reset Arlo camera to factory settings, it returns the device to the default state. It will also be removed from the My Devices list on your Arlo account. Settings that are wiped off include time zone settings, video recording history, and other setting customizations as well. Therefore, every time you reset your cameras, you must follow the reconfiguration process from scratch to add your camera back to the Arlo account.
Ways you can reset Arlo Camera
There are two main ways you can reset your Arlo cameras to factory settings. These are:
- Using the Arlo Account
- Using the Sync Button
Factory Reset using Arlo Account
The Arlo Secure App or the my.arlo.com web portal can be used to access your Arlo account. You can log in to the same using any of the methods and then follow the steps mentioned:
- Once logged in, tap on the Settings button and then head to the My Devices section.
- The app or account will populate the devices connected to it. Select the camera you are looking to reset.
- Tap on the Remove Device option now. Again, tap on the Yes button from the confirmation prompt you see on the screen. This will confirm that you are removing your camera from the account.
- Now, return to the Devices page and again click on the Add New Device button.
- Then, select the Arlo device you want to add. Select the Arlo model and follow the instructions as they appear to reconnect your Arlo camera to the WiFi network or the Base Station.
Your Arlo camera is now reset and you can start using it hassle-free.
Factory Reset using the Sync Button
The Sync button on your camera can also be used to reset the device. To use it, you just have to know its location and follow the steps mentioned:
- Unmount the camera from its place and locate the Sync button on it. The location of the same may vary as per the model you have. For models like Pro 3, Pro 4, Floodlight, Ultra, and Go 2, the Sync button is present beneath the outer casing. Whereas, the position of the same on models like Essential wire-free and others is on the top.
- Press and hold the Sync button for about 15 seconds. Once you see the LED on your camera blink in blue, release the button. In models such as the Essential Wire-Free, the camera LED will first blink blue and then Amber three times. Once it does, release the button.
- Wait for the RESET process to complete. It might take about 15 to 45 seconds to complete.
- Once the process is complete, you can access the Arlo Account using the App or my.arlo.com web address.
- Once you are logged in to the account, select Settings and go to the My Devices section.
- Select the name of the camera you want to reset and click on the Remove Device button.
- Again, click on the Yes button from the confirmation prompt you see on the screen.
- Go back to the Devices page and select the Add New Device option.
- Select the Arlo device and model you are looking to add and follow the instructions to reconnect it to the WiFi and Base Station.
- Remount the camera in its original location and you can start using the same again.
Alternatives to Arlo Camera Reset
- Make sure your camera is up to date. Arlo regularly releases firmware updates for its cameras that can fix bugs and improve performance. To update the firmware, go to the Arlo website and download the latest firmware update for your camera. Then, follow the instructions in the update file to install the firmware on your camera.
- If updating the firmware doesn’t help, you can always remove the camera from the Arlo account. Once the camera is removed from your Arlo account, the camera settings will be left intact. To remove your camera, go to the Arlo app and tap on the Settings icon. Then, tap on Cameras and select the camera you want to unpair. Finally, tap on Unpair Camera.
- Place the camera in a well-lit area. The camera needs good lighting in order to record clear video. If the camera is in a dark area, you may need to use a spotlight or other light source to improve the video quality.
- Avoid placing the camera in direct sunlight. Direct sunlight can damage the camera’s sensor and reduce the video quality. If you must place the camera in direct sunlight, you may need to use a sunshade or other shade to protect the camera.